PAYMENT
Note: Before paying the amount due for your order by any payment method made available by the website, kindly make sure that you have received a confirmation email from us and a sales representative has advised you via email or phone call, of the availability of the items you have ordered.

How do I pay?
There are a number of ways to pay for your orders. Check them out below.

 
NEAREST BRANCH
Pay over the counter at our branch near you. Inform our sales person of your order number sent to you via email when your order was created and pay via cash or credit card. Currently, Enigma Technologies Inc. has 12 branches nationwide. You can visit us here.

 
BANK TRANSFER
You can pay for your orders through bank deposit. Enigma Technologies Inc.’s bank account details are specified upon check out when you choose Bank Deposit as your payment option. After you have made the deposit, kindly email a clear picture or a scanned copy of your deposit slip to us. For Pick-up from Branch orders, the email address of each branch is specified along the bank account details upon check out. For Door to Door orders, kindly send them to sales@enigma-phil.com.ph.

 
CREDIT CARD
Pay using your credit card.
Rest assured that all disclosed credit card information are safe and will solely be used for your payment purposes.

 
Cebuana / M Lhuilier / Palawan Express
Pay at any Cebuana, M Lhuilier, or Palawan Express branch and email as a clear picture or a scanned copy of your accomplished money transfer form with control numbers. Detailed payment instructions on each payment facility is available upon checkout.

DELIVERY

All deliveries are subject to item availability.

TOTAL DELIVERY TIME = PROCESSING TIME + SHIPPING TIME


Processing Time = 1-3 business days

Upon receipt of your order/s, our sales representative will begin the processing of your order. This includes:

  1. Checking the availability of your item/s
  2. Inquiring the stock to the supplier (for items not available on-hand)
  3. Informing you of the availability of the item/s you have ordered

Once the availability of your items is confirmed and we have the stocks on hand, we will immediately have them shipped to you via your preferred courier.


Shipping Time

Shipping via couriers usually take 1-3 days. However, shipping of your orders are highly dependable on the availability of the items.



Items On-Stock

If you order items that are on stock, your order will be readily shipped to you after processing.


Order Basis Items

The delivery of items that are available on order basis take longer as products may take up to 14 days before we have them on-hand. Once we acquire the stocks for the items, we will immediately have them shipped to you. A sales representative will inform you once your order/s are ready for shipping.